A software feedback form is a structured survey used to understand how users experience a digital product — covering usability, interface clarity, features, performance, and how the software is used in practice. It helps product teams identify what delivers value, uncover friction points, and prioritize improvements and new features.

This AidaForm survey template is designed to capture high-quality software feedback efficiently:

  • Covers key software experience areas — an expert-designed template that doesn’t miss anything essential, including setup, ease of use, stability, perceived value, missing features, and user workflows.
  • Ratings, matrix, and open questions — a balanced mix that provides structured data for analysis and detailed feedback for product decisions, while keeping the focus on users’ own words.
  • High response quality and completion rates — each question is clear and easy to understand, while the template as a whole is compact, short, and mobile-friendly.

Click Use This Template to add it to your AidaForm account. Use the survey as is or customize the questions, design, and structure to fit your product, then publish it in one click — no coding required.