NEW YEAR SALE

Hotel Guest Satisfaction Survey

Don’t bother your guests with another boring, bland satisfaction survey — use this stylish conversational form instead! Interactive Scales and Ratings won’t take long to answer, while the “one question at a time” format makes the survey engaging and even a bit intriguing.

Print the form’s QR code and ask your guests to scan it with any device they have on hand. They’ll spend just half a minute completing the survey and provide you with valuable feedback — a clear direction for improving your business and creating happier guests.

Steps to Use Hotel Guest Feedback Form

Access the Template

Hit the green Use This Template button to copy the sample directly to your AidaForm account. You’ll need one to edit forms, save changes and store responses. If you’re not registered yet, click the button anyway — you’ll be taken to a quick, free sign up. After registration, you’ll automatically open AidaForm’s editor with your form ready to customize.

Edit Form Content

Open the Builder tab to modify any part of the form. In the Form Elements tab, arrange and add questions that bring useful insight from each customer. Use survey fields (ratings and scales), multiple choice or picture choice to keep the form concise and easy to complete. Add one or two open-ended questions so your guests can leave comments. Use media fields, headers and short text blocks to create a clear intro and smooth transitions.

Customize the Design

In the Form Designer, adjust colors, fonts and sizes to match your brand. Pick a button style and hide icons if needed. Use Preview to see how your survey looks as you edit. Upload your logo and publish the form through the Publish tab by switching it to “Published.” Then share it via link or embed it on your website.

Manage Responses

In the Set Up section, add the manager’s email to receive notifications whenever someone submits the form. Visit the Results tab to view charts, summaries and all responses collected. That’s it! You’re all set to gather guest feedback and improve your business flow.

Survey Maker with Powerful Features

  • Free Plan with Big Possibilities

    AidaForm lets you explore all essential tools without restrictions. Build as many survey forms as you need and include unlimited questions — even on the Free plan. You also get 100 responses per month for free, making it easy to test ideas and collect early customer insights.
  • Video & Audio Surveys

    Ask interactive video questions and receive text, video or audio answers in return. This flexibility helps you gather richer insights and understand your guests’ experience on a deeper level. Mix media formats in one survey to capture more authentic feedback. See Video and Audio Form Template .
  • Conversational & Classic Design

    Create surveys in conversational style, one-page layouts or structured multi-page formats — whichever suits your audience. All designs are mobile-friendly, visually polished and require no design skills. Your form will look professional and engaging right out of the box.