Feedback Form for E-Commerce Website

A feedback form for an e-commerce website is a short survey that helps you understand how visitors experience your store while browsing and shopping. It’s ideal for online stores, marketplaces, and e-commerce teams who want quick feedback on usability, product pages, navigation, shopping cart, and checkout comfort.

This expert-designed template collects focused, actionable insights across the full user journey. The form includes 7 simple questions, shown one at a time in a chat-like format with a progress bar for clarity. Rating scales, multiple-choice answers, and optional open-ended questions keep it fast and easy to complete, helping you get more responses.

Add the template to your AidaForm account by clicking Use This Template, customize it in minutes (no coding required), and start collecting feedback right away. AidaForm forms are secure, mobile-friendly, and easy to share via link or embed code — so you can focus on improving your store, not managing tools.