Customer Training Feedback Form

A customer training feedback form is a short questionnaire that helps customer success, support, and service teams understand how customers experience training. It focuses on practical product use: whether the explanation was clear, whether customers feel confident using the product, what is still confusing, and what would make future training sessions more useful.

This AidaForm template is short, mobile-friendly, and combines two quick rating questions with open-ended fields for customer comments. The form gives you scores for tracking results over time, plus context in customers’ own words for actionable improvements.

Add the sample form to your AidaForm account, then customize the design and questions as needed. Quick and simple, no coding required.