How to Cancel a Subscription

  1. If you have a subscription with manual renewal (auto-renewal is disabled), you do not have to undertake any additional actions. After 5 days following the day of the scheduled renewal, your subscription status will change to Past due and this will be equal to the subscription cancellation.

  2. If you have a subscription with enabled auto-renewal, you can stop automatic renewals anytime by simply logging into the My Products section of your 2CO myAccount and clicking the “Stop automatic license renewal” link beneath the product with this option enabled. After 5 days following the day of the scheduled renewal, your subscription status will change to Past due and this will be equal to the subscription cancellation.

Important: If after some months you decide to renew your expired subscription, you can easily do this by following the “Renew now” link in your 2CO myAccount.