Create Beautiful Feedback Forms and Gather Valuable Insights
Collecting feedback is the most efficient way to learn what your customers like and where you can improve. Create feedback forms and surveys that gather valuable information online, analyze responses and improve your products based on customer opinions. After all, satisfied customers are the key to the success of your business.
AidaForm is an easy-to-use tool that helps you create responsive feedback forms for free. Start with a blank page and create a fully customized feedback survey, or choose one of the ready-made templates below. In just a few minutes you’ll be ready to collect your first feedback!
Customer Feedback Form
4 Steps to Create Feedback Surveys with AidaForm
Create an Online Feedback Form
Add Visuals for Engagement
Share the Form and Start Gathering Feedback
Manage Submissions and Analyze Data
How to Create a Customer Feedback Form that Gets Completed
Use Multiple-Choice Questions Instead of Text Boxes
Writing paragraphs of text about the experience people had with your customer service or product requires much more effort than marking checkboxes in a multiple-choice question. Don’t use text boxes unless it’s unavoidable and try to make your online feedback forms as friction-free as possible. Check out these feedback questions that will help you get started building a form.
Keep Required Fields to a Minimum
Naturally, you want to gather as much feedback as possible, but making too many fields required to complete your online feedback survey will irritate respondents and make them this much more likely to give up on the survey. They’re already helping you and their goodwill is not infinite.
Tell People How Long It Takes to Complete Your Questionnaire Feedback Form
Everyone values their time, and your customers do, too. Let them know in advance whether they’re be answering 5 questions or 20 and give a rough estimate of how long it takes to complete your feedback questionnaire. This will allow for adequate preparations: anyone can spend several minutes without concentrating too much, but anything longer than 15 minutes might require additional planning.
Add a Small Prize to Motivate Respondents
Reciprocity is one of the basic principles of persuasion: if you want people to do something for you, give them something in return. People will be much more willing to finish your feedback survey form when you give them a voucher, a discount, or another small freebie.
The AidaForm Feedback Tool
AidaForm is not only a feedback form generator, but an all-around service that generates form code, stores forms and submission data for you, lets you process payments and integrate online forms with your business workflow through MailChimp and CRM integrations.
Create feedback web forms, poll surveys, free job applications, customer order forms with responsive elements that look good on any device – mobile or desktop. AidaForm makes the HTML code and builds your forms to the highest usability standards, so you can save time and focus on your business instead of creating forms from scratch.